Moscow and Moscow Region
Pick up by yourself from office (Moscow, 1st Grayvoronovsky proezd d.20, p. 36, office 303B) - free of charge.
Delivery in Moscow within the Moscow Ring Road - for free.
Delivery outside the Moscow Ring Road and in the Moscow Region - the cost of delivery is calculated when placing an order (automatically on the website or by phone manager).
Express delivery is also available in Moscow and the Moscow region.
Delivery is paid in cash to the courier.
Orders are delivered by Russian Post. The average delivery time is from 5 to 14 days. (These dates are approximate - the exact dates are set by the Russian Post). Within this period, the delivery address of the order will be sent to the mailing address you specified when placing the order, after which you can receive the order at the post office by presenting a notice.
Delivery cost is calculated at checkout (automatically on the website or by phone manager).
Upon receipt of the Order at the post office, the Buyer, after paying for the delivered Order, must inspect the parcel with the Order and open it in the presence of Russian Post workers to check the Goods for compliance with the declared quantity, assortment and completeness. If there are claims to the delivered Goods (shortage, investment of the Goods other than the items indicated in the list, damage, other claims), an order on the revealed inconsistencies is drawn up at the direction of the Buyer by the employees of the Russian Post. If the Buyer has not made a claim in the above manner, the Seller shall be deemed to have fully and duly fulfilled his obligation to transfer the Goods.
In the event of the return of the Goods delivered through the Russian Post in connection with the existence of claims against the Goods, the Recipient shall attach to the shipment containing the returned Goods the following documents:
- application for a refund;
- copy of the act of identified discrepancies;
- copy of the receipt of payment;
- copy of the list of departure;
- return form.
Please note that during the holidays, delivery times by Russian post may increase.